‘Junk fees’ or flexible flying? Passenger charges fuel profits

Jay Sorensen flies both business class and economy. While the differences between the two have always been stark — priority boarding and free alcohol are decades-old features of first-class travel — lately the gulf seems to have widened, said the U.S. consulting firm president. Economy-class trips are defined by shrinking legroom, narrower cushion space, diminishing rewards for frequent fliers and, especially, the myriad fees that can pile up like thunderclouds as airlines increasingly offer top-up options on their tickets. “Traditional airlines seem to want to punish passengers who buy these fares,” Sorensen said of bottom-rung tickets. The additional money passengers pay f

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