Skills-based talent management in hospitality and tourism ...Middle East

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Skills-based talent management in hospitality and tourism
Recent studies have proven that employees can be a major source of competitive advantage, but they must be managed effectively and considerately to reap those benefits. The industry presents unique challenges for employees and managers, such as long working hours, stressful customer interactions, seasonal rushes, and working on weekends. On top of these challenges, the industry is currently facing a talent shortage, making talent management even more critical.

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