Kempinski Hotels elevates luxury hospitality standards prioritizing guest experience amid industry recovery ...Middle East

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Kempinski Hotels elevates luxury hospitality standards prioritizing guest experience amid industry recovery
Shiji, the global hospitality technology innovator, analyzed thousands of guest reviews and found that Kempinski Hotels moved to first place in the Brand Competition analysis in 2023. Despite the challenges posed by the hospitality recovery period, Kempinski Hotels, the world’s oldest luxury hotel group with 832 properties worldwide, has demonstrated unwavering dedication to elevating guest experiences. Kempinski Hotels invested significant effort into leveraging Shiji ReviewPro’s Brand Competition feature to analyze guest feedback data and make data-driven guest experience decisions.

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