How hospitality can protect both data and value ...Middle East

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Technology increasingly permeates products and customer experiences across the hospitality and restaurant industries. That can elevate the experiences, but it can also put assets, customers and reputations at risk. “Since the pandemic, the industry has been focused on automation and streamlining processes in both the back and front of the house to address labor shortages,” said Grant Thornton Hospitality & Restaurants National Managing Partner Alex Rhodes in his 2024 industry outlook. “There are many ways to substitute an online interaction for an employee interaction.” However, lodging, restaurants and gaming companies need to be careful. “Companies need to remain cautious with technology,

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Last updated : 23 February 2024 clock 12:08 PM

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