As companies abandon phones, customers are being mis-connected ...Middle East

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As companies abandon phones, customers are being mis-connected
SALT LAKE CITY — Michelle Burnett owns Home Clean Heroes of Salt Lake Valley. She prides herself on good customer service, but lately, she’s been getting dozens of calls from angry customers. The trouble? They aren’t her customers. From what Burnett has gleaned from the folks who call to yell at her, there are house cleaners that advertise on social media that don’t live up to promises. “That’s going to ruin our reputation and our name,” Burnett said. Why are these jilted customers calling her? The Better Business Bureau’s Tim Johnston has a theory. “If you happen to check out a company’s website and look at how to contact them, you might find something that says we don’t provide support o

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