UK parcel firm disables AI after poetic bot goes rogue ...Middle East

Devdiscourse - Opinion
UK parcel firm disables AI after poetic bot goes rogue
source : Devdiscourse ( Middle East ) () 171
A parcel delivery firm in Britain has disabled the artificial intelligence (AI) function in its online chat systems after a frustrated user coaxed the system into composing a poem about how bad the company's customer service was. "There was once a chatbot named DPD, Who was useless at providing help," the bot wrote after Ashley Beauchamp gave up trying to get it to share a phone number for customer services and asked it to write a poem about bad chatbot service instead.

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