nShift: 86% abandon brands over poor customer service ...Middle East

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nShift: 86% abandon brands over poor customer service
Taking direct control of order tracking and providing a range of delivery options boosts customer satisfaction LONDON, Nov. 21, 2023 /PRNewswire/ -- Some 86% of consumers will abandon a brand over just two poor customer service experiences.[1] Now more than ever, online and omnichannel...

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