Virgin Media and O2 announce big account shake-up but customers fear it ‘will only end in confusion’ ...Middle East

VIRGIN Media and O2 have introduced a way for customers to have a single ID login to access both accounts. It’s designed to make customers’ lives easier, but some fear it will “only end in confusion”. AlamyThe move comes more than two years after Virgin Media and O2 merged into one company[/caption] Since 14 November, customers who have accounts with both Virgin Media and O2 have received emails inviting them to create an online ID that can be used interchangeably between both accounts. The joint ID can’t be used to sign into the individual apps. And customers won’t be able to unlink their accounts once a joint Virgin Media O2 ID has been created. However, customers can

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Last updated : 20 Nov 2023 clock 02:48 PM

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Virgin Media and O2 announce big account shake-up but customers fear it ‘will only end in confusion’ ...Middle East

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