Customer First or Innovation First ...Middle East

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Customer First or Innovation First
I am often credited with creating a "Customer-First" organization at Infor Hospitality, and I am incredibly proud of this achievement. However, building a customer-focused organization is like walking on a tightrope made of razor wire. Every day, my executive team had to make difficult decisions in order to balance bringing new hospitality technology innovations to market while also ensuring that our existing customers were satisfied with their purchased solutions.

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