Air Canada offering cash or vouchers to settle compensation claims it says are baseless | CBC News ...Middle East

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Air Canada offering cash or vouchers to settle compensation claims it says are baseless | CBC News
Air Canada is reaching out to selected passengers, offering to settle their compensation cases currently stuck in a huge backlog with the Canadian Transportation Agency (CTA). But several passengers told CBC News that they were offered far less cash than what they believe they’re owed, and they think Air Canada is using the backlog at the agency as leverage. The CTA, an independent body that helps resolve disputes between airlines and passengers, says it has a backlog of more than 61,000 cases and that passengers must wait more than 18 months for a resolution. If passengers settle early with Air Canada, they must drop their case with the CTA. “These alternative offers, in my view, are a wa

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