Backlog of air passenger complaints tops 57,000, hitting new peak ...Middle East

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Backlog of air passenger complaints tops 57,000, hitting new peak
MONTREAL – The backlog of air passenger complaints at Canada’s transport regulator has hit a new high of more than 57,000, as dissatisfaction over cancellation and compensation persist three and a half years after the outbreak of the COVID-19 pandemic. The numbers reveal that an average of more than 3,000 complaints per month have piled up at the Canadian Transportation Agency over the past year, with the current tally well over three times the total from September 2022. Vancouver residents Chad Kerychuk and Melissa Oei say they are mulling a complaint after they arrived in Halifax six hours later than planned on a flight from Vancouver in August 2021 and found themselves s

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