Achieving the Warmth of True Hospitality ...Middle East

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Achieving the Warmth of True Hospitality
A smart observer once noted the difference between “service” and “hospitality” is the difference between being “well-run” and being “well-loved.” While it is a fine accomplishment to earn a guest’s, “They always do a nice job,” endorsement, it is far better to inspire an effusive, “I absolutely LOVE that property – their team understands us and always provides just the right touch at the right time.”

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