Why Customer Satisfaction Looks at Management’s Every Move ...Middle East

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Why Customer Satisfaction Looks at Management’s Every Move
If you’re in a leadership role, you should know by now that your customers are always evaluating your every move. That’s right, your every move. They’re watching your every decision, every action, and every word. And if you’re not careful, they’ll have no qualms about letting you know when you’ve screwed up.

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