Sebi to revamp, strengthen investor grievance handling mechanism ...Middle East

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Sebi to revamp, strengthen investor grievance handling mechanism
source : Business Standard ( Middle East ) () 32
Markets watchdog Sebi on Wednesday decided to revamp its complaint redressal system as part of efforts to strengthen the investor grievance handling mechanism. At its meeting here, the Sebi board cleared various measures to boost the investor grievance handling mechanism and linking SCORES (Sebi Complaint Redress System) with the Online Dispute Resolution Mechanism. It would also look at reducing timelines, introducing auto-routing of the complaint to concerned regulated entities, and auto-escalation of complaints in case of non-adherence to the prescribed timelines by the regulated entity. Among others, Sebi, in a release after the board meeting, said it would also provide two levels of rev

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