Info-Tech Research Group Unveils New Blueprint to Help Service Desks Overcome Obstacles and Boost End-User Satisfaction ...Middle East

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Info-Tech Research Group Unveils New Blueprint to Help Service Desks Overcome Obstacles and Boost End-User Satisfaction
The IT research and advisory firm's new resource suggests prioritizing visibility and a dedicated focus on service recovery to improve end users' satisfaction with the service desk. TORONTO, May 4, 2023 /PRNewswire/ - With customer expectations continuing to shift, service desks are under...

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