The Deep Roots of Southwest Airlines’s Winter-Weather Meltdown ...Middle East

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The Deep Roots of Southwest Airlines’s Winter-Weather Meltdown
The massive winter storm that battered the country over the weekend hasn’t just snowed under half of the United States. The airline industry is also on ice: Thousands of flights have been canceled, and although air travel is slowly returning to normal, one carrier in particular—Southwest Airlines—is struggling hard to unmuddle itself.Southwest canceled 63 percent of its scheduled Tuesday flights and has already canceled 62 percent of its flights for the following day, according to flight tracker FlightAware. Reports abound of hours-long waits in customer service lines, people sleeping in airports waiting to get rerouted, and suitcases piling up at the airline’s desks.But these recent snafus

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