Spotify users are having trouble listening to music as the streaming service experiences an outage.
On Tuesday, September 29, multiple users reported seeing an error message saying, “Something went wrong,” instead of being able to play their music normally.
However, the issues don’t appear to be affecting everyone, and the problems vary depending on which part of the app users are trying to access.
For some users, music playback appeared to work as usual, while searches for specific songs or artists returned blank results or an error message.
We’re aware of some issues right now and are checking them out!
— Spotify Status (@SpotifyStatus) September 29, 2026Others said they were only running into problems on Spotify’s mobile app, with the desktop version continuing to load normally. That means switching devices or using a different part of the service may allow some users to get around the outage.
The issues began shortly before 10 a.m. in New York, according to outage-tracking website Down Detector.
Spotify acknowledged the reports on its official X account. “We’re aware of some issues right now and are checking them out!” the company wrote. Spotify did not provide details about what caused the outage or say when users could expect the service to return to normal.
While many major tech companies offer status pages, Spotify doesn’t currently have one on its website.
The outage could affect a large number of people given Spotify’s massive user base. The company says it has around 800 million users worldwide, including about 300 million who pay for the service each month.
More information is expected as Spotify works to address the issue …
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