A viral claim has french fry fans fired up, but McDonald’s says reports of a drive-thru surcharge are completely false.
Social media posts this week claimed the restaurant chain has begun adding a $1 surcharge for using the drive-thru. s included a picture of a sign telling customers the fee would be added to their receipt, with one person saying the goal was to encourage customers to dine inside and reduce wait times during peak hours.
News10NBC reporter Brett Davidsen visited several McDonald’s restaurants and couldn’t find any of those signs. He reached out to the corporate office in Chicago to find out if the surcharge was real.
In an email, the McDonald’s press office simply said, “This is fake.”
The photos were likely created by AI. If you look closely at one image, the car in front looks like it has crashed into the building and “surcharge” is misspelled on the sign.
Davidsen asked customers if a $1 surcharge would stop them from using the drive-thru.
“I’m not coming through the drive-thru. I’m not paying extra money to get food I already paid for,” Bruce Wilcox said.
“Like everything going up right now, it would be no different. I think yes,” Maria Ortiz said.
According to the company’s website, drive-thru sales account for roughly 70% of McDonald’s business. As part of McDonald’s growth strategy for 2026, the company says it is exploring ways to improve service and reduce wait times, including testing an AI-powered drive-thru assistant to speed up the ordering process.
Fact Check: That viral McDonald’s drive-thru fee you’ve been seeing online? It’s not real WHEC.com.
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