It should go without saying at this point, but chatbots are far from infallible. You should never rely on them to research or fact-check without doing your own work to verify the information they serve up. There's also quite a bit of personal information you should avoid sharing with chatbots—and remember, a chatbot isn't your friend, and it can't provide mental health support.
Understand how LLMs "roleplay" and use it to shape your prompts
One of the most important things to understand with chatbots is that, on a fundamental level, they are roleplaying a conversation. Under the hood, every chat begins with some variation of "The following is a conversation between a user and a helpful chatbot" as the starter text, with the LLM predicting what words might follow. This is called the system prompt. As an example, you can see Claude's system prompt here, though most companies keep their system prompts private. Understanding this dynamic can help explain, for example, why Googling the word "disregard" (briefly) broke the search: Rather than seeing it as a search query like any other, the AI overview saw it as an instruction in the middle of a conversation.
In Gemini's settings, under Personal Intelligence, you'll find a section called "Instructions for Gemini" (previously called "Saved Info"). This is easily one of Gemini's most useful superpowers, as it allows you to create custom instructions that any future chat will refer to.
Use “Gems” to create custom Gemini chatbots for emailing specific people
Similar to custom instructions, Gemini allows you to create "Gems," which are essentially siloed versions of the chatbot with their own specific instructions. This is helpful if you want to talk to a chatbot for a specific purpose, but don't want every conversation you ever have with Gemini to follow those instructions.
If you're finding yourself running the same task every day, you can let Gemini run those digital errands for you. Under Settings in the Gemini app, select "Scheduled actions." Here, you can create recurring prompts and choose when and how often they recur. (Keep in mind, results will be sent within an hour of when you scheduled the action, so if you need the timing to be more precise, you might still need to run some tasks manually.)
Add automatic reminders so you don't actually message from the wrong account
One of the most helpful uses of custom instructions is to set reminders or alerts for yourself that can appear in your conversations. For example, if you have both personal and work accounts on your phone, you can set Gemini to add a note to the end of its responses that you're chatting on your work account, so you don't get mixed up.
Fact-checking chatbots is one of the biggest pain points of using them, but you can make it slightly easier by demanding Gemini provide citations and evidence to back up its claims. Typically, instructions like "always cite sources and provide links for further reading" can help. (And this is another good use case for custom instructions, so you don't need to do it every time!)
Use "Temporary Chats" to keep your conversations more private
Like everything Google does, Gemini collects a lot of data by default. Just like Chrome has an incognito mode, Gemini has its own private mode called Temporary Chats. You can see this icon in the top-right of the Gemini app, indicated by a pencil icon surrounded by a dotted line.
I'll admit, for my personal use, there aren't a ton of tasks I find AI to be helpful for on a constant basis, but one of the rare exceptions is text transcription, which I use constantly. Every time I need to copy text from a screenshot—such as when adding alt text to images online—I'll pull up either Google Lens or Gemini to transcribe it.
Use Gemini’s “Canvas” to get more control over certain tasks
I don't like letting Gemini (or any LLM) write for me. But Gemini's Canvas is a different beast. This tool gives you a space where you can write (or code), while Gemini sits off to the side, where you can use it to act on your work occasionally, without putting it in charge of doing the work for you. For example, I like to use it to automate formatting changes.
Use "Connected Apps" to get more accurate and personalized results
This one can be a bit iffy because you might not want to share too much personal information with Google. However, if you're using a work account or an account you keep separate from more sensitive personal info, you can turn on Connected Apps to get more accurate results.
Keep in mind that, by default, your Gemini conversations are used to train Google's AI in the future. So if you have, say, medical records or private photos attached to your Google account, you might want to think twice about sharing it with Gemini.
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