As Top Class Actions reports, plaintiff Terri Else recently filed the lawsuit in California federal court. Else's suit asserts Roku and TCL issued software updates that were "repetitively defective." According to the suit, the updates rendered some TVs from both Roku and TCL "bricked" or otherwise unusable. Else says these updates "materially impair" the functionality of Roku's devices, and that both companies failed to disclose the issues to customers; rather, that Roku and TCL sold these products as "reliable" smart TVs that would “keep getting better over time…thanks to [ongoing] automatic software updates.”
As it happens, this case isn't the only class action lawsuit Roku is facing at this time: Another customer is suing Roku for removing a feature from its smart home cameras and requiring a new subscription to restore it.
Which TVs are named in the Roku/TCL lawsuit?
Roku Select Series
TCL 3 Series Roku TV
TCL 5 Series Roku TV
Again, it's too early to know what will happen in this case. But if you bought one of these TVs in that timeframe, take note, and keep an eye on the suit as it progresses.
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