Navia's services include software and customer support for the administration of everything from Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) to commuter and education benefits.
Full name
Social Security Number (SSN)
Email address
The compromised health plan data may include Health Reimbursement Arrangement (HRA) participation, Consolidated Omnibus Budget Reconciliation Act (COBRA) enrollment information, and information about users' FSAs
What to do if you were affected by the Navia Benefit Solutions security breach
Navia began notifying affected individuals on March 18, so keep an eye out for a letter from Navia Benefit Solutions. If your data was included in the breach, you are eligible for one year of identity monitoring services through Kroll. Your letter will include information about how to enroll, including the deadline to sign up for services and your unique activation code. You'll need to activate your account online at enroll.krollmonitoring.com/redeem.
As always, a major data breach is a good reminder to lock down your identity. Freeze your credit (this should be your default unless you are actively applying for a new credit line) and set up a one-year fraud alert, which adds extra friction if someone tries to apply for credit in your name. Check your credit report and financial accounts regularly for suspicious activity, and report fraud immediately to your financial institution. You can also file an identity theft report with the Federal Trade Commission and your local police department.
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