Promise Resource Network on Tuesday opened a peer-run “recovery café” in downtown Raleigh to support people with mental illness and substance-use disorders outside hospitals and treatment centers.
The space on Harrington St. will function as both a drop-in center and a step-down option for people leaving hospitals, treatment programs and other crisis services. People can return daily for peer-led recovery circles and informal support, using the space as an alternative to emergency rooms before they reach a crisis point.
Organizers said it could serve as many as 2,000 people a month, connecting people in need to peer support, job training, housing and clinical care.
The opening aligns with a broader push by North Carolina Gov. Josh Stein’s administration to expand community-based treatment to help steer people with mental illness and addiction away from the criminal justice system.
Cherene Allen-Caraco, founder and chief executive officer of Promise Resource Network, said people will be able to enter the café without a referral and use it as a daily source of support.
“This is a place people can come every day for connection and accountability,” Allen-Caraco said. “For some people, clinical treatment is absolutely life-saving. But it’s a time and a place — and what happens to the rest of your life? That’s where communities come in.”
Promise Resource Network, founded in Mecklenburg County in 2005, now operates 26 peer-run programs across the state, including a recovery café in Charlotte, respite centers in Charlotte and the Triangle and the Statewide Peer Warmline. The warm line fields about 110,000 calls a year and works alongside North Carolina’s 988 Suicide and Crisis Lifeline, Allen-Caraco said.
Kelly Crosbie, director of the N.C. Division of Mental Health, Developmental Disabilities and Substance Use Disorders, said peer-led services can reach people before their needs escalate. The N.C. Dept. of Health and Human Services contributed $700,000 for the new café.
“These are people who might otherwise find themselves in crisis, find themselves in an emergency room, find themselves unhoused, find themselves calling 911, or ending up maybe even arrested,” Crosbie said.
Crosbie alluded to recent high-profile killings in North Carolina involving people with serious mental illness, calling earlier treatment critical to preventing tragedies.
“It underscores the need for services people can reach before they’re in crisis,” she added.
Alliance Health, the regional managed-care organization, partnered on the project. Its chief executive, Rob Robinson, said the café fills a gap for people who do not meet the threshold for hospitalization, but still need daily support.
Wake County Board of Commissioners Chair Don Mial said the county supported the project as part of its push to handle behavioral health crises outside emergency rooms and jails. He said the peer-led model drove the county’s decision to support the project.
“There’s no better guide on a recovery journey than someone who’s been there before,” he said.
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