Air travel was particularly hard‑hit. On Sunday alone, more than 10,800 flights were canceled, marking one of the largest single‑day cancellation events in years. Major hubs including LaGuardia, JFK, Atlanta, and Dallas‑Fort Worth saw significant disruptions, with some airports canceling nearly all departures. In addition to cancellations, countless flights were delayed, creating cascading operational issues that could take days to recover from.
However, if you didn't cancel or rebook on your own before this weekend's winter storm, and your flight was canceled by the airline due to the weather, you may still be entitled to a refund.
"A consumer is entitled to a refund if the airlinecanceled a flight, regardless of the reason, and the consumer chooses not to travel or accept travel credits, vouchers, or other forms of compensation offered by the airline," according to the US Department of Transportation's Refund policy, which adds that airlines are required to notify passengers of their rights to refunds, as well.
Changes in origin or destination airports, increased connections, involuntary downgrades, and changes in connecting airports or aircraft for passengers with disabilities are also considered significant changes.
What Airlines Are Not Legally Mandated to Do During Weather Events
However, rebooking passengers is not a legal obligation of airlines if the cause of the cancellation is considered uncontrollable, like weather events. There is no federal law that mandates rebooking for uncontrollable events, but many airlines offer to rebook passengers because it's good customer service and helps manage operational chaos.
You can check out the US Department of Transportation's rules for controllable cancellation commitments here.
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