But one thing the Phone app—and traditional phone calls—have on these chat apps is voicemail. For decades, when you called someone and they didn't answer, you could "leave a message after the tone." That way, when the person saw they had a missed call, they didn't need to guess what you wanted to say. If it was important, they'd hear about it, and call you back. If it wasn't, they could choose to call back when it was convenient.
Some chat apps are trying to bring voicemails back, however. The first major player on my radar was FaceTime: Back in 2023, Apple made it possible to leave video and audio messages for people whenever they didn't pick up a FaceTime call. It's a small but logical feature: Sure, there are other ways to leave a message. But it just makes sense given the history of phone calls to present the option as soon as someone misses your call.
How WhatsApp voicemails work
Again, these are functions you could initiate already in the app itself: You could simply record a video saying what you want to say, and send it to the recipient, or record an audio note letting them know to call you back. But this built-in option isn't only convenient, it establishes voice messages as a standard for missed WhatsApp calls.
Interestingly, WhatsApp says this new feature "will make voicemails a thing of the past." As it see it, it's actually keeping them alive.
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