Artificial intelligence is rapidly finding its way into every corner of hotel operations, but the real question for leaders is no longer if to use AI, it is how to use it without eroding the human spirit of hospitality. This visual blueprint lays out a clear, executive level framework for making AI a force multiplier for people rather than a shiny IT project. It explains the defining challenge of marrying high tech with high touch and shows, through practical do and do not guidance, how to avoid the most common mistakes such as chasing competitors, ignoring frontline teams, relying on poor data, or diluting brand authenticity.
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