ClickFix is a social engineering ploy that uses tactics like fake error messages, CAPTCHA forms, and command prompts to deliver malware to your device. As PCMag reports, the Windows update scam is a pop-up that looks like a standard Windows blue screen but is actually a full screen browser page being displayed from a malicious domain.
Researchers at cybersecurity firm Huntress have detailed the exact mechanism behind this attack, including an iteration in which users are prompted to verify they are human (rather than complete a security update). As Bleeping Computer outlines, the malicious code is embedded into the pixel data of PNG images, and the final payload is one of two known infostealers.
How to stay safe from this ClickFix attack
If you run Windows on your device, you've probably seen a blue or black update or error screen many times, and you may not be suspicious if your computer randomly begins an update or prompts you to take an extra step to confirm it. But while a legitimate update screen will have a progress indicator and instructions not to turn off your computer, you should never need to input manual commands. This is a red flag of a ClickFix attack and not something a trusted service will require.
If you want to take additional steps to prevent ClickFix attacks on Windows, you can disable the Windows Run box to prevent unauthorized access to commands.
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