From setup to coverage, US Mobile delivers premium performance at a lower cost with multi-network flexibility and strong customer support.
I decided to try US Mobile after getting tired of high prices with my old carrier. They advertise flexible plans and strong coverage using all three of the major networks, so I made the switch to see if it was really worth it.
US Mobile was founded in 2015 by Ahmed Khattak, a Yale student originally from Pakistan. After moving to the U.S., he noticed that phones were locked to specific carriers, limiting customer freedom. That frustration led him to create a more open, tech-forward mobile company focused on flexibility, transparency, and user control. What started as a small custom plan provider has now grown into a full-scale wireless carrier that operates across all three major networks.
From what’s commonly known online, US Mobile refers to its networks as Dark Star (AT&T), Warp (Verizon), and Light Speed (T-Mobile). Currently, they offer a free one-month trial on either Dark Star or Warp when you port in a number.
In my case, I had an extra iPhone 15 that I decided to use with a new phone number. One of the biggest selling points for US Mobile is that you can pick from any of the three networks and if you don’t like one, switching is extremely simple. In most cases, you can change networks in about 10 minutes.
US Mobile calls itself the first “super carrier,” and one of the reasons for that is their unique multi-network feature, which lets you run more than one network at once on most newer phones. Starting with the iPhone XR and newer, unlocked models have two IMEI numbers. That means you can use two phone numbers and two different carriers on one device. Both iPhone and Android can automatically switch to whichever network has better data service, and you can still choose which number is your primary line for calls and texts. This multi-network add-on is an affordable and smart way to make sure you always have the best possible signal wherever you are.
Switching & Setup
The setup process was quick and easy. I ordered an eSIM directly from US Mobile’s website and had service active in about 10 minutes. Everything worked smoothly.
For my experience, I went with the Dark Star (AT&T) network on my extra phone. I chose the Unlimited Premium plan, which provides fully unlimited, priority data meaning there are no caps or throttling, no matter which network you pick. That’s rare for a carrier in this price range.
If you plan to use the multi-network feature, your phone must be unlocked. Locked phones can only use their original carrier’s network. For example, an AT&T-locked iPhone will only work on Dark Star until it’s unlocked. Unlocking your phone is easy you can call your carrier, submit a request online, or, on some Android devices like the Galaxy Z Flip 4, do it directly in your settings.
Once your phone is unlocked, you can add the multi-network feature through your US Mobile account. You’ll choose a secondary network (Verizon or T-Mobile) and can switch between them whenever you want. The website can be a little unclear about this, so I confirmed the details with their customer service team.
It’s worth noting that the secondary network gives you 100GB of high-speed data per month. After that, data stops working on that line until your billing cycle is over. However, since your main network remains fully unlimited, that limit won’t be a concern for most users.
If you’re porting your number from another carrier, you’ll need to get your account number and transfer PIN from your current provider. The whole process can be done online, but support is available if you need help.
That said, the US Mobile website can be confusing overall many sections are poorly labeled or vague about which network features apply to which plan. New users might have to dig around or contact support to understand how switching, add-ons, or device compatibility really work. Especially if they are not major geeky tech head customers. While their tech is impressive, the website definitely needs clearer explanations.
Coverage & Performance
I chose the Dark Star (AT&T) network, and coverage has been excellent. Calls are clear, texts are instant, and data speeds are strong and consistent.
To compare performance, I tested against a friend using an iPhone 16 Pro Max on AT&T’s top-tier Unlimited Premium PL plan. Using the Speedtest app, our results were nearly identical despite my US Mobile plan being less than half the price.
I also tested data speeds in several high-traffic areas and ran data-heavy tasks to see if there was any deprioritization. There wasn’t. The connection stayed fast and reliable throughout. For a prepaid-style carrier, that’s impressive.
Customer Service
Customer service is often a weak point for carriers, but US Mobile really stands out. Their entire support operation is in-house nothing is outsourced. They currently have around 400 tech support staff, along with a large engineering team. Many are recruited from top universities in Pakistan, which gives them a strong technical foundation.
This structure allows US Mobile to solve problems quickly and consistently, and it’s a big reason they’re rated one of the best carriers for customer support on Trustpilot.
In my own experience, I called support twice. The first call had a 30-minute wait time, which was a bit long but understandable. The second call connected immediately. Both representatives were professional and knowledgeable, and when they didn’t have an answer right away, they quickly reached out to higher-level staff to get accurate information. Overall, the experience felt efficient and genuine something rare in this industry.
Plans & Pricing
US Mobile offers several plan options depending on your needs. Their Unlimited Premium annual plan costs $329 (taxes and fees included), which works out to about $27.50 per month. The multi-network add-on is available for an additional $7.50 per month on the annual plan.
If you prefer a monthly plan, the same Unlimited Premium plan costs $35 per month, with the multi-network feature priced at $10 extra.
They do have other more affordable plans that you can check out under the plans tab on their website.
Even at the monthly rate, US Mobile’s pricing is very competitive especially when compared to other prepaid carriers like Mint Mobile, Metro by T-Mobile, Boost Mobile, and Visible. Despite the lower price, US Mobile offers more flexibility, better coverage options, and higher-tier data performance than most competitors.
Other Devices & Features
US Mobile is continuing to expand beyond phone plans. They are currently working on tablet data-only plans, which will be released in the future.
For smartwatch support, US Mobile offers companion plans for cellular Apple Watches. If you’re on the Warp (Verizon) network, you can use your Apple Watch’s data connection for free as part of your plan. For other networks, there’s a small monthly fee for smartwatch connectivity.
The company is also developing home internet service through AT&T’s network, which would make them even more competitive with traditional providers.
Another standout feature is the dashboard on your US Mobile account, which allows you to monitor usage across all three networks in one place a very user-friendly touch.
Referral Program
US Mobile has a referral program designed to save on advertising costs while rewarding loyal customers. Instead of spending heavily on marketing, they give customers a prepaid Mastercard for referring friends and family. It’s a win-win that helps the company grow while giving back to its users.
Conclusion
Overall, US Mobile has exceeded my expectations. The setup was quick, the service is strong, and the pricing is unbeatable for the features you get. The company’s tech-forward approach, flexible plans, and multi-network capability make it one of the most innovative carriers out there.
With excellent coverage, a responsive in-house support team, and unique perks like Apple Watch support and a referral rewards program, US Mobile truly feels like the future of wireless service. If you’re looking for a reliable, affordable carrier with premium-level performance, US Mobile is absolutely worth trying.
The only real downside is that the website can be confusing at times, especially for new users who are still learning how the networks and add-ons work but once you’re set up, the experience is smooth and well worth it.
For more information, visit usmobile.com
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