IDS Next: First Global Hospitality ERP to Deploy Autonomous AI Support ...Middle East

IDS Next, a global leader in hospitality technology, has collaborated with Salesforce, the world’s #1 AI CRM, to transform customer support by deploying Agentforce, Salesforce’s autonomous AI agent. With this integration, IDS Next becomes the first hospitality ERP provider to embed autonomous AI directly into its product portfolio, ushering in a new standard for intelligent, always-on support in the industry.

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