The yearly survey from the Reuters Institute for the Study of Journalism found “for the first time” that significant numbers of people were using chatbots to get headlines and updates, director Mitali Mukherjee wrote.
Just seven percent of people report using AI to find news, according to the poll of 97,000 people in 48 countries, carried out by YouGov.
The biggest-name chatbot -- OpenAI’s ChatGPT -- is the most widely used, followed by Google’s Gemini and Meta’s Llama.
Many more used AI to summarise (27 percent), translate (24 percent) or recommend (21 percent) articles, while almost one in five asked questions about current events.
Rather than being programmed, today’s powerful AI “large language models” (LLMs) are “trained” on vast quantities of data from the web and other sources -- including news media like text articles or video reports.
But they present problems including “hallucinations” -- the term used when AI invents information that fits patterns in their training data but is not true.
Agence France-Presse (AFP) allows the platform of French AI firm Mistral to access its archive of news stories going back decades.
- News still a draw for X -
Almost half of 18-24-year-olds report that social media like TikTok is their main source of news, especially in emerging countries like India, Brazil, Indonesia and Thailand.
“Many more right-leaning people, notably young men, have flocked to the network, while some progressive audiences have left or are using it less frequently,“ the authors wrote.
By contrast, “rival networks like Threads, Bluesky and Mastodon are making little impact globally, with reach of two percent or less for news”, the Reuters Institute found.
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