Midea is recalling its popular U and U+ window units due to a draining problem (specifically, pooling water) that can allow mold to grow, increasing the risk of respiratory issues and other symptoms of mold exposure. The U series is beloved by consumers and reviewers alike for its energy efficiency, smart features, and unique design that allows you to open and close your window around the unit.
According to a notice from the Consumer Product Safety Commission (CPSC), the recalled U and U+ window air conditioners were made by Midea and sold under the brand names Midea, Comfort Aire, Danby, Frigidaire, Insignia, Keystone, LBG Products, Mr. Cool, Perfect Aire, and Sea Breeze. The consumer alert includes specific model numbers, which, along with the brand names, can be found on the units (look for a label on the front right side). They came in three sizes—8,000 BTU, 10,000 BTU, and 12,000 BTU—and measured about 22 inches wide and 14 inches high.
Midea sold about 1.7 million of the recalled air conditioners in the United States and an additional 45,900 in Canada.
What to do if you have a recalled Midea A/C
Alternatively, you can contact Midea by calling 888-345-0256 between 8 a.m. and 5 p.m. ET Monday through Friday or via email at midea4028[at]midea[dot]com.
If you opt for a repair, Midea will arrange for someone to come out and install a new drain plug or send you a repair kit (depending on which model you have). DIY kits will be delivered in two to three weeks, while Midea will contact you within five days to schedule an in-home repair.
In the meantime, you should follow Midea's inspection guidelines to check for mold before using your A/C any further. Midea has received 152 reports of mold, with 17 consumers reporting exposure effects ranging from respiratory infections and allergic reactions to sneezing and sore throats.
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