Customers complained that their More Card discounts, Morrisons’ loyalty system, have not applied at the tills or they have been told food deliveries will be late.
A spokeswoman for the supermarket said: “This morning we are experiencing some system issues which are principally impacting some More Card discounts and Click and Collect orders.
“And if More Card prices are not registering, we will apply a 10 per cent discount to the customer’s entire shop.”
One user said that their shop cost them “£50 more than it should have been” because their More Card did not work and in-store staff did not inform them of the issues before paying.
UK travellers face 'perfect storm' of getaway chaos as 'grey Christmas' looms
Read MoreThe problems come on one of the most important shopping days of the year, with 23 December set to be the busiest single day for supermarkets, according to analysts Kantar.
One X user posted that they booked a delivery slot “months ago and seriously concerned I’m going to be without food for Christmas”.
What can you do if your Christmas delivery is delayed?
For those waiting to pick up food through a “click and collect” order, the supermarket has urged people to wait to be told their order is ready before heading to the store.
“Some home delivery orders may be arriving late today – and we will be communicating directly with those customers affected.
“We sincerely apologise to our customers for this inconvenience.”
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