A FLIGHT attendant has revealed the clever secret phrase she uses to shut down rude passengers. The cabin crew veteran has been in some of the most stressful mid-air situations imaginable but always manages to kill the argument with kindness. GettyA flight attendant has revealed how she deals with frustrated passengers while remaining professional[/caption] Faye Lane has been working on aircraft for almost 25 years, using it to fund her main passion as an author and motivational speaker. Having started out on US-based flights just before 9/11,
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