Ikea debuts self-service kiosks to streamline shopping experience ...Middle East

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore products, locate items, and even make purchases on their own devices, all with the goal of reducing wait times and improving overall satisfaction, according to a Retail Asia report. “This initiative supports IKEA’s vision of creating a better everyday life for many people,” Parag Parekh, CDO for IKEA retail, told the news outlet. “Upptäcka kiosks give customers more control over their shopping experience while freeing up our staff to provide more personalized service.” Customers can use the kiosks to find products, check information, an

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