FCM Travel Greater China, a business-travel management company, plans to invest in its artificial intelligence capabilities and give its staff the skills they need to get the most out of the technology as China’s outbound travel market enjoys a resurgence. The drive to adopt and integrate AI into its operations began recently with the opening of the company’s new “AI centre of excellence” in the southern Chinese city of Guangzhou. The city was the ideal destination thanks to its large pool of talent, proximity to Hong Kong and its position in the Greater Bay Area (GBA), according to Calvin Xie, the general manager of FCM Travel Greater China. Artificial intelligence is a means of allowing
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