Aligning Culture with the Bottom Line: How to Create a Commercial Mindset that Will Drive Revenue and Service ...Middle East

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Almost every person in your hotel should be aware of how sales truly impact your property. Whether at reception, working in payroll, or drawing up employee onboarding SOPs, they need to know that every day is a sales day. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business. It makes me think of a famous quote that has been attributed to many people, but is true nevertheless, Nothing happens until somebody sells something.

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