Less than two years after Hurricane Laura, the state Department of Insurance fined and publicly chastised several insurers who had drawn the largest share of complaints from homeowners. But nearly three years after Hurricane Ida, the state has not made similar moves to punish the worst-behaving insurance companies after that storm. State data shows at least 17 insurance companies – mostly the kinds of smaller firms that have drawn scrutiny since the hurricanes of 2020 and 2021 prompted an insurance crisis in Louisiana – drew more complaints than should have been expected, given their market share. The Department of Insurance investigated some of the companies accused of bad business p
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