Venessa Dikousman thought she’d adequately checked to make sure the man calling her cell phone in November 2023 wasn’t a scammer. The man said he was a Wells Fargo representative, knew her name, and was calling from a number her phone identified as belonging to the company. Her sister even dialed the number while she was on the phone, to confirm it was Wells Fargo’s customer service line. The man on the phone was calling, he said, because Dikousman’s account had been compromised, and she needed to send $3,500 through the payment app Zelle to remedy the breach. She sent the man $1,000 before she realized she was being scammed. [time-brightcove not-tgx=”true”] “Just imagine wha
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