Vodafone Egypt Pays an EGP 20.5M Fine Over Service Disruption ...Egypt

Vodafone Egypt customers woke up on Tuesday, 5 March, to find no cell service on their phones, leading to Vodafone facing a fine of EGP 20.5 million. Service was suspended in various locations all over Cairo on Tuesday, and Vodafone customers, totaling 47.7 million according to a report in December, took to social media to voice their complaints about the outage. The temporary disruption in the 4G network caused some users to switch to 3G to regain cell service, indicating issues with the fourth-generation VOLTE network coverage required for mobile internet services and high-quality voice calls. Vodafone immediately worked on restoring all services and successfully achieved that in over five

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