“Significant room for improvement”: NC legislators press DMV to address deficiencies ...Middle East

North Carolina DMV Commissioner Wayne Goodwin answers questions during a legislative hearing. (Photo: NCGA video stream) North Carolina Division of Motor Vehicles Commissioner Wayne Goodwin knows that his agency is not popular with a lot of North Carolinians. Whether it’s renewing a driver’s license, transferring a title, or dealing with a lapse in auto insurance, long lines and wait times have come to be expected. Members of the Joint Legislative Transportation Oversight Committee told Goodwin Thursday that constituents routinely call and share the problems they are having in interacting with the DMV. Goodwin said while he inherited some of those problems, internal and external operational

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