One overlooked aspect of the resignation of Harvard University President Claudine Gay in January is why Harvard’s 400-year-old governing corporation, comprised of titans of industry, academia, and government, appeared so caught off guard by the public’s reaction to Gay’s quickly mounting problems over her congressional testimony and plagiarism charges. Damning reports described flat-footed board members marooned at holiday destinations engaged in reactive decision-making. [time-brightcove not-tgx=”true”] Similar questions arose regarding Boeing’s paralysis over a years-long crisis in quality control of its 737 MAX fleet. Did no one in charge think the public would react poorly t
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