A major student loan servicer has agreed to pay Massachusetts $1.8 million in a settlement over allegations that the company failed to communicate information to borrowers about renewing their income-driven repayment (IDR) plans, according to the state attorney general. Nelnet is one of the largest student loan servicers that receives funding from the federal government to process the billing of student loans. In recent weeks and months, Nelnet and other major servicers have been under scrutiny from the Education Department for allegedly not meeting their contractual obligations. In Massachusetts, Nelnet was accused of failing to communicate with borrowers about renewing income-driv
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