As If: Can Law Firms Act Like Tech Companies? – Above the Law ...Middle East

Law firms are pretty standard service businesses, for the most part.  But what if you started a law firm (or reformatted an existing law firm) and ran it like a tech company? Good things, perhaps. We invited business consultant Erik Mazzone of OutManage onto the Non-Eventcast podcast to discuss. Erik starts up by defining what a law firm as a platform even means, and how it can lead to excellent customer service for legal consumers (4:04).  Erik next addresses how it’s essential to use law practice management software (6:36) and intake software (10:34) to pull it all off.  After that, Erik focused on the importance of usability with respect to softwares that law firms bring in (18:48).

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