A number of issues led to a chaotic weekend in Munich for travelers trying to get to Chicago. The problems began Friday, when United Airlines Flight 952 experienced mechanical issues. The trouble lasted for hours. “What happened was just madness,” said Antony Jacobs, one of the hundreds onboard at the time. “No tugs to tug the plane from the gate, no deicing. They had like two deicers here in Munich,” said Jacobs from the Munich airport. “We had a four-hour mechanical issue that created all the madness to time out the pilots.” By the time the plane was cleared for takeoff, hours later, the staff on board had timed out, and the flight was canceled. Passengers were forced to
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