Nearly half of Americans opine in a recent survey that they would avoid a store — any store, apparently — that doesn’t have a drive-thru. The finding comes from Dutch Bros, a beloved drive-thru coffee chain based in Oregon. The Bros commissioned a random survey of 2,000 Americans in July by the market researcher OnePoll. Americans love a drive-thru, and the pandemic seems to have sweetened their taste for takeout. Much of the nation migrated to pickup and delivery in the peak months of COVID-19, and surveys suggest the preference endures. The Dutch Bros poll found that customers favor the drive-thru experience to in-store shopping by a two-to-one margin, to the extent that the
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