Maestro All-In-One PMS to Showcase Two Way Engagement Tool GuestXMS’s Newest Features at HITEC Toronto ...Middle East

Next week at HITEC® Toronto, Maestro PMS will showcase a NEW suite of features to its innovative mobile engagement and feedback tool, GuestXMS. The enhancements are enabling operators to gain enhanced insight into guests’ needs and expectations. Powered in collaboration with Fetch, GuestXMS gives independent hoteliers access to two-way SMS, case-management capabilities, and real-time integration to a guest’s profile providing instant access to guest feedback or insights into their travel preferences. Using this system, hoteliers are able to actively track guest sentiment before, during, and after their stay, enabling operators to respond instantly to negative reviews or address traveler conc

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