United States Citizenship and Immigration Services (USCIS) has a backlog of around 5.2 million immigration benefit requests, with an additional 8.5 million pending requests that are not in the backlog yet because they aren’t ready for adjudication. This means that USCIS has 13.7 million benefit requests to do — in addition to the new applications it is receiving. USCIS plans to hire 4,000 additional employees by the end of this calendar year, but the agency has been overwhelmed by a backlog crisis that wasn’t caused entirely by an employee shortage, and its backlog won’t be brought under control just by adding more employees. The Office of Citizenship and Immigration Services Ombud
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