New Genesys Capabilities Enable Out-of-the-Box AI and Automation for Empathetic Customer Experiences Based on Context and Intent ...Middle East

SAN FRANCISCO, Aug. 11, 2021 /PRNewswire/ -- Genesys®, a global cloud leader in customer experience orchestration, has announced new capabilities within the Genesys Cloud CX™ platform that make artificial intelligence (AI) more accessible, allowing businesses to easily automate and scale...

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