New York City’s delivery workers are among the heroes of the pandemic. At great personal health risk, they responded to the explosion in demand over the past year, providing a tremendous service to remote-working and homebound New Yorkers and to struggling restaurant owners. Yet they were forced to endure tip theft and extensive payment problems from the delivery companies. They had to deal on their own with the indignity of finding a place to use the bathroom, and confronting a wave of bicycle thefts that jeopardize their livelihoods.
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