Businesses adopting artificial intelligence (AI) should start with a measurable goal and judge success by the improvement it delivers rather than the number of AI agents deployed, as the technology moves from helping employees to doing work for them, a senior Oracle executive said. "It's important to remember that the number of agents deployed matters less than the improvement they deliver," Natalia Rachelson, Senior Vice President, Applications Development at Oracle, told PTI. Business leaders should pick an outcome they can measure, such as reducing the time spent resolving accounting errors or lowering transport costs, she said. "It's important to establish a baseline first so you can assess whether AI is making a meaningful difference," she noted. Companies then need to get the basics right: reliable data, clear ownership of processes, appropriate controls, and employees who understand how to work with AI agents. The biggest gains come from parts of a process where work gets ..
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