Millions have been hit by communication failures, forcing businesses and public services to fall back on fax machines and phones
A global Microsoft outage has disrupted work and public services for millions worldwide, hitting email, workplace tools, and customer communications as the breakdown stretches into a second day.
Problems began on Thursday and continued into Friday, spreading from the Americas into Asia and Europe. Microsoft has reported improvements, but repeated attempts to restore services have failed to fully resolve the disruption.
What has stopped working?
Users have reported inaccessible Outlook inboxes, delayed emails, and problems with calendars and meeting invitations. Outage tracker Downdetector received complaints from roughly 75 countries and territories, with US Outlook reports peaking at around 140,000 on Thursday.
Microsoft's outage reports on November 12 reached 74 countries and territories in about an hour on Downdetector. Microsoft says its Exchange Online incident began at 16:17 UTC. Reports to Downdetector about Outlook began climbing at about 17:25 UTC, 12:25 in New York. By 18:25, reports about five Microsoft services combined reached 19,650 a minute, against
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